An Idiotic Yelp Review and The Streisand Effect

A woman recently left a negative review on Yelp after being informed that the restaurant she was in does not provide a take out service. The owner found out about the review, so he quickly responded with a rather lengthy reply. However, the Streisand effect in this case was a positive one. The restaurant received lots of positive comments in their defence. As a result, they are now busier than ever.

In this video, Andrew Radics and Ian Hopkinson discuss yet another Yelp review and its unintended Streisand effect.

 

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